Returns & Exchanges
At Ride Green, we are committed to sustainable fashion and want you to love your eco-friendly gear; if you are not completely satisfied, we offer 30-day returns on all unworn items. We aim to make the exchange process as seamless as possible to ensure you find the perfect fit for your lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn clothing with original tags attached into the reusable shipping bag your order arrived in to minimize environmental waste.
- 3.Print and Attach Label
Download your prepaid carbon-neutral shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.